Customer Order History

Overview of Customer Order History

The Customer Order History page provides quick access to customer orders. You can locate orders by order number or by using the search engine (which supports wild card search terms).

Viewing a Customer’s Order History

1.        Go to Administration > Customer Order History.

2.        Type the order number (if you have it) or enter any information you have that will help you locate the customer in the system.

Note: Enter search terms in the entry boxes. You can use partial terms such as “Wil” for the last name “Wilson” or “Williams” or “1” to search for all order numbers that include the number 1.  

         Phone Number

         First Name

         Last Name (Required)

         Company (Required)

         Address

         City

         State

         Zip

         email (Required)

3.        Click Search.

4.        View the order history:

a.        Click View Detail to open the Order Confirmation page for the order.

b.        Click Print this page to print the Order Confirmation.

5.        Click Close Window to return to the Customer Order History page.  

See Also

         Reports

         Dynamic Query Tool

         Creating a New Query with the Dynamic Query tool

         Diagnostics

         Google Analytics Tracking

         Event Log

         Transaction Log

         Logs and Reporting - Contents